CLARE ADAMSON MSP WELCOMES CHARITY’S NEW SOCIAL SECURITY
ADVICE SERVICE FOR DEAF PEOPLE IN MOTHERWELL AND WISHAW
Clare Adamson MSP has welcomed the launch of a new a new welfare rights advocacy service for people in Motherwell and Wishaw who are deaf or hard of hearing.
The service, which is run by the charity Action on Hearing Loss Scotland, can provide people who are Deaf or have hearing loss – including British Sign Language (BSL) users – with information, advice and, where possible, formal representation to challenge benefits decisions.
Clare Adamson MSP said: “Information about welfare and social security can often be difficult to understand and navigating the systems to ensure you get the support you are entitled to can put many people off applying.
“I’m pleased to see Action on Hearing Loss Scotland starting this service and encourage deaf or hard of hearing people in Motherwell and Wishaw to use the charity’s support if you have queries, claims or want to make an appeal about social security benefits.”
Laura Shand, the charity’s Welfare Rights Officer, said: “We can provide details and advice about a range of benefits including Job Seekers Allowance (JSA), Employment and Support Allowance (ESA), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Housing Benefit and Universal Credit.
“If you are Deaf or have hearing loss and need some help to understand what processes to follow to apply for support you may be entitled to, or are confused about letters you have received regarding your benefits, we would be delighted to help you make sense of it all.”
For information about Action on Hearing Loss Scotland’s social security advice service, call telephone: 0141 341 5346, textphone: 0141 341 5350, email: SocialSecurity@hearingloss.org.uk or visit www.hearingloss.org.uk/SocialSecurity. British Sign Language users can contact via the ContactSCOTLAND-BSL service.
Date: 9 December 2016